The fast, easy and impartial dispute mediation service

Unsatisfied with your purchase? Don’t worry, Purchase Guard is on your side.

Thanks for the help
Jody B.
Everything was handled very professionally!
Alan H.
Thank you for promptly resolving the matter
David W.
Good service. Helpful
Karen P.
Very satisfied
Greg K.
Thank you for the help when I needed it!
Leon S.
You are a great innovation [...] you were there from the outset, watching and waiting - very comforting, thanks
Caterina E.
How it works
For eligible purchases, you can rely on Purchase Guard to resolve your disputes with merchants in a transparent and fair manner.
Login to Purchase Guard, select the relevant purchase, then describe the problem
Purchase Guard will go to work for you, negotiating with the merchant to find a solution
Once you’ve happy with the solution, close the dispute and relax with complete peace of mind