Privacy Policy

Purchase Guard (“we” or “us”) take your privacy and personal information seriously.

By using the site (“www.purchaseguard.co” and its “services”), you agree and accept the terms of this privacy policy and consent to the collection and use of information in the manner set out in it. We reserve the right to change this privacy policy with immediate effect. It is recommended that you periodically review the information provided on or via this site, including this privacy policy, for changes.

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE TERMINATE ACCESS AND USE OF THE SITE IMMEDIATELY.

TYPE OF INFORMATION WE COLLECT

Browsing

When you browse this site, we may collect information including, but not limited to, the domain and host from which you access the internet and the IP address of the computer or internet service provider you use. We may use this information to enhance site performance, gather demographic information, for security purposes, and any other statistical analysis as we may see fit.

Cookies

A cookie is a small data file that certain websites written to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk or read cookie files created by other sites.

We may place and/or store code or other types of information (e.g., “cookies”) on your computer. We use these cookies to better serve you and make your experience on our website better. We do not place any confidential information in these cookies and the cookies may be removed at any time without affecting your ability to use our website. The cookies do not contain personally identifying information, nor are they used to identify you. You may choose to disable the cookies. However, you may not be able to access some parts of this website if you choose to disable the cookie acceptance.

User provided information

In order to allow us to provide our services, you may be requested to provide us with information. This information is collected to allow us to provide our services in the form of preparing necessary documentation, general consulting and communication that may involve you, the merchant and/or the institutions involved in your purchase.

WHY AND HOW WE SHARE PERSONAL DATA

We may share your Personal Data or other information about you with others in a variety of ways and for the following reasons:

With the other parties directly related to your purchase, such as the merchant and their service providers.The information includes:

  • Personal Data necessary to facilitate any transaction;
  • Personal Data to help participant(s) resolve disputes; and
  • Anonymous data and performance analytics to help merchants better understand the uses of our services and to help merchants enhance their customers’ experiences.

With other third parties for our business purposes or as permitted or required by law.Such as:

  • to comply with a law, legal process or regulations; and
  • to support our audit, compliance, and corporate governance functions.

HOW WE WORK WITH MERCHANTS

The service provided by us to you is that of dispute mediation. In order to successfully and timeously provide you with service, we require information regarding your purchase. By registering an account with a merchant and an account with us, we may receive information from the merchant about you and your use of the merchant’s services. We will use all such information that we receive in a manner consistent with this Privacy Policy. Information that we share with a merchant will be used and disclosed in accordance with the merchant’s privacy practices.

YOUR RIGHTS

You have certain rights in respect of your Personal Data. In particular, you have a right of access, rectification, restriction, opposition, erasure and data portability. Please contact us if you wish to exercise these rights.

POLICY TOWARDS CHILDREN

We do not knowingly collect personally identifiable information from anyone under the age of 18 years. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at: [email protected]

DATA SECURITY

Your account information is password-protected for your privacy and security. We safeguard the security of the data you send us with physical, electronic and managerial procedures. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data while on the internet.

CHANGES AND CONSENT TO PRIVACY POLICY

By registering with us, you agree to the terms of this privacy policy. We reserve the right to change the provisions of the privacy policy from time to time and you are, therefore, advised to check it regularly. Your continued use of the site after any change to the policy constitutes your acceptance of its revised terms.

CONTACT US

If there are any questions regarding this privacy policy, you may contact us at: [email protected]