Terms of Use of Service


Welcome to Purchase Guard’s website. This website provides information about Purchase Guard and the service it provides. By accessing and using the website, you agree to be bound by the terms and conditions set out in this “terms of use of service”. If you do not wish to bound by these terms and conditions, then you may not access, display, use, download, copy or distribute any of the contents of the website.

Your use of the website

You agree that your use of this website and service is for lawful purposes only. You agree that you will not use this website or service of any unlawful purpose, including gaining unauthorised access to other computer systems or transmitting unlawful material.

Our relationship with You

Purchase Guard is an independent contractor for all purposes. Purchase Guard does not have control of nor assumes the liability or legality for the products or services provided by a merchant.

General disclaimer

You agree to access and use this website and services entirely at your own risk. Please read the exclusion of liability clause below.

Account Registration and information provided

You must register to use the service. When you are invited to register an account with us, the service provided to you is free. When using the service, you must provide accurate and complete information about yourself and your case. If you provide any information that is inaccurate or incomplete, or we have reason to believe that the information is inaccurate or incomplete, we may suspend or terminate your account and your use of the service.

Securing Your Account

You agree that it is your sole responsibility to safeguard the confidentiality of your account information and prevent any unauthorized party to illegally use the services. Purchase Guard makes no guarantee in detecting any unauthorized access and you agree to immediately notify Purchase Guard if you notice any breach in security. Purchase Guard will not be responsible for any damages or losses arising from the unauthorized access.


Purchase Guard provides mediation services between a merchant and you, when a dispute is raised. Purchase Guard will negotiate with the merchant on your behalf and try reach a solution that is acceptable to both you and the merchant. Purchase Guard does not provide any guarantee, other than it will try its best to resolve your dispute.


If you violate any of these terms of use, your permission to use the site, content, and services will automatically terminate. Purchase Guard reserves the right to revoke your access to and use of the site, content, and services at any time, with or without cause. Purchase Guard also reserves the right to cease providing or to change the site, content or services at any time and without notice.

Choice of law

You agree to submit to the laws of the United Kingdom without regard to conflicts of laws principles.

Your privacy

We respect the privacy of all visitors to this site. Please view our Privacy Policy for information regarding our website and service and how it impacts you.

Ownership and intellectual properties rights

The content used and displayed on the website is protected by copyright. None of the content may be copied, displayed, distributed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, used to create a derivative work, or otherwise used for public or commercial purposes.

Exclusion of liability

You expressly agree that the use of this website and the services are entirely at your own risk. The website and all its contents and services are provided on an “as is” basis, and Purchase Guard makes no representations or warranties of any kind, whether express or implied.

Purchase Guard and/or its representatives shall not be liable for any loss or damage, whether direct, indirect or consequential, or any expense of any nature whatsoever, which may be suffered by you, which arises directly or indirectly from reliance of the website and/or the services.